Terms and Conditions

Welcome to Zara Touch. These Terms and Conditions govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these terms.

1. Use of Website

You agree to use this website for lawful purposes only. You must not use it to:

Commit fraud or impersonate another person.

Interfere with the website's security or operation.

Attempt to gain unauthorized access to any portion of the site.

2. Product Information

We strive to display our products as accurately as possible. However:

Due to screen settings and small batch variations, product colors, packaging, or scents may vary slightly.

We reserve the right to update product pricing, availability, and descriptions without prior notice.

3. Orders and Payments

All orders placed through our store are subject to acceptance and availability. We reserve the right to cancel any order for reasons including:

Product unavailability or pricing errors.

Suspicious or fraudulent activity.

Payment Methods: We accept Credit/Debit cards and Cash on Delivery (COD).

4. Shipping and Delivery

We provide shipping services across Pakistan.

Dispatch Time: 1–2 business days.

Delivery Time: 2–5 business days (depending on your location).

We are not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns and Refunds

We offer a 15-day return policy provided that:

At least 90% of the product remains in the bottle.

The product is returned in its original packaging.

Delivery charges are non-refundable. Refunds are processed within 10 business days

after we receive and inspect the returned item.

6. Intellectual Property

All content on this website—including text, graphics, logos, and images—is the property of Zara Touch. Use of any content without written permission is strictly prohibited.

7. Limitation of Liability

We strive to provide high-quality products, but we are not liable for:

Any indirect, incidental, or consequential damages.

Safety Warning: Misuse of the product or allergic reactions. (Always perform a patch test before full use).

8. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Lahore.

9. Contact Us

If you have any questions regarding these terms, please contact us:

Brand Name: Zara Touch

📩 Email: info@zaratouch.com

📞 WhatsApp: 03707176869